Mortgage Systems & AI Analyst
Position Description The Mortgage Systems & AI Analyst supports the administration, maintenance, and optimization of mortgage technology platforms, including Encompass, nCino, Optimal Blue, and related systems. This position serves as the primary point of contact for day-to-day mortgage systems support and is responsible for troubleshooting, system configuration, testing, documentation, training, and approved AI workflow development. The position works with internal stakeholders, third-party vendors, and the Mortgage Systems Manager to maintain reliable systems, support operational needs, and improve mortgage processes.
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