Complete this form to order new checks for your account. Ordering checks can also be done in online or mobile banking.
Request the cancellation of a check or ACH payment and prevent it from being processed or debited from your account.
Trade clutter for convenience. Sign up to get secure 24/7 access to your statements.
If you believe there is an unauthorized or incorrect ACH transfer on your statement, initiate a dispute here.
Manage your TTCU accounts simply and securely, anytime and anywhere. It takes just a few minutes to register.
Wires sent anywhere in the U.S. cost $20. They will be processed the same day if received before 3:30 pm (CST).
International wires cost $50 if sent in U.S. dollars or $60 if sent in foreign currency. Wires will be sent the same day if received before 2:00 pm (CST).
Does TTCU accept incoming wires? Yes! View details below.
One-time ACH: $15
Recurring ACH: Free
One-time ACH: $15
Recurring ACH: Free
If you've forgotten your password or need to reset it, you can easily do so here.
If you've forgotten your username, you can reset or retrieve it here.
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You can also update your address by visiting your settings in online or mobile banking.
Setup an account sweep to authorize the automatic transfer of funds between your accounts to cover overdrafts.
TTCU accepts both domestic and international wires. Just provide the following information to your external financial institution:
Texas Tech Federal Credit Union
1802 Texas Tech Parkway, Lubbock, TX 79409
Beneficiary (Our member receiving the wire): Beneficiary Name
Beneficiary Account Number
*TTCU does not have a SWIFT number or BIC code.
Yes! All TTCU debit and credit cards can be added to Apple, Samsung, or Google Pay.
Please refer to your Member Information Packet (located within online banking) for daily card limits.
To report your debit card lost or stolen, call 1-800-472-3272, and select option 2.
To report your credit card lost or stolen, call 1-855-256-9155, and state the reason for the call.
To activate your debit card, call 1-800-472-3272, and select option 1.
To activate your credit card, call 1-855-256-9155, and state the reason for the call.
To change your debit card PIN, call 1-800-472-3272, and select option 1.
To change your credit card PIN, call 1-855-256-9155, and select option 7.
TTCU’s Routing number is 311386073.
To find your account number, log into online banking and locate the 9-digit number under your account name.
After-hours support can be reached at 1-877-546-1818. Select option 4 to leave us a voicemail.
With Bill Pay, you are able to make and schedule your payments with ease. You can enroll in Bill Pay in the app or in online banking by following the steps below:
Microsoft, Google, Android, and other technology providers are in a constant struggle to keep their products updated so that they are secure against the latest cybercrime techniques and exploits. It is up to the end user to be sure to apply these updates to minimize the risk of their technology being vulnerable.
It is important to keep your password fresh and not utilize the same password across multiple platforms. Given the number of data breaches that have occurred recently, if you use the same password across platforms and any one of those is compromised, a hacker will subsequently have access to each one in which you duplicated the password.
TTCU will not unsolicitedly ask for personally identifiable information, passwords, or other sensitive data. As a best practice, it is best to not share this info with any outside party unless you have engaged and are actively doing business with them.
There are many different issues that can cause issues with a web browser displaying correct and current info or even getting a webpage to properly load. One of the most common fixes that will address many browser issues is to clear your browser cache. A browser cache will store elements or portions of a webpage that you have previously accessed to then load that page quicker next time you visit. Clearing this cache if you have problems with a webpage ensures you are getting the most up-to-date version that the site owner intended for you to see.
When accessing a link from any form of online communication, it is good practice to hover your cursor over the link to see the destination it points to. Bad actors can make a link appear to be one thing but clicking that link can lead to potentially malicious content or phishing of your personal info.
All email marketing communication sent by Texas Tech Credit Union will come from firstname.lastname@example.org, and all other communication will come from email@example.com.