Service Center Agent I
Shift: 10:00 a.m. – 2:00 p.m.
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Build a meaningful career while making a difference in our members' lives.
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Shift: 10:00 a.m. – 2:00 p.m.
The Personal Banker plays a pivotal role in delivering exceptional member service. This position requires a professional and personable individual who possesses strong communication skills and a commitment to providing financial solutions that meet our members’ needs and create value in their lives.
Shift: 2:00 p.m. – 7:00 p.m. | Rotating Saturdays
Shift: 10:00 a.m. – 7:00 p.m. | Rotating Saturdays
The Service Center Agent I (SCA I) serves as a trusted ambassador of Texas Tech Credit Union, delivering exceptional member service through phone and video support channels. This role focuses on cultivating strong relationships with members by assisting member and non-member inquiries with empathy, efficiency, and professionalism. As a key contact in the Service Center team, the SCA I’s core authority lies in resolving issues, educating members on products and services, and championing a seamless phone banking experience.
There are no openings in this location right now. Please check back soon.
Competitive benefits, a culture worth bragging about, and the chance to make a real impact in our community.
We take care of you so you can take care of our members. Comprehensive health, dental, and vision coverage is provided, along with free counseling services and life insurance for added peace of mind.
We match up to 6% of your 401(k) contributions because we believe in setting our team up for long-term financial success. Plus, our loyalty bonus rewards you for growing with us.
Recharge with generous vacation and sick leave, a sick leave pool for when life gets complicated, paid parental leave for new parents, and a paid day off on your birthday. Because everyone deserves a day that's just theirs.
Great work starts with a great place to work. We've built that intentionally.
Voted Best Credit Union to Work For.
We've been named Best Credit Union to Work For by Credit Union Journal four times. We know that any organization is only as good as the people who work for it — and we're proud of ours.
We work hard and play hard.
Ping pong tournaments, hot-sauce-eating contests, and a team that genuinely enjoys showing up every day. We take our work seriously. We don't take ourselves too seriously.
You matter here.
Free counseling, a paid birthday off, and a team that treats you like a person, not a number. We want every employee to know they're valued, supported, and genuinely appreciated.
Explore open positions and take the next step in your career.