Texas Tech Credit Union
A laptop and phone on a desk

Fraud prevention

Protect yourself against fraud.

Fraud prevention is about spotting scams early, protecting your personal information, and taking fast action if something feels off.

Quick actions if you suspect a scam.

Verify

Hang up and call us back at (806) 742 - 3606. Fraudsters can “spoof” phone numbers.

Pause

Don’t click. Don’t reply. Don’t send money.

Lock

Turn your debit card off in My Cards.

Why scams work (and how to beat them.)

Scammers often rely on urgency, impersonation, and pressure to bypass your normal habits. Best practice: slow down, verify the source using official contact methods, and don’t be afraid to ask questions.

Notify us immediately if you give out any personal information.

Call 806.742.3606

How to protect yourself.

Stopping fraudsters in their tracks is easier if you understand how they operate.

Think Before You Click

Avoid clicking on suspicious links or attachments.

Use Strong Passwords

Create unique passwords and update them regularly.

Verify Requests

If someone asks for personal information, confirm their identity through official channels.

Enable Multi-Factor Authentication

Add an extra layer of security to your accounts.

Red Flag Warning Signs

What Texas Tech Credit Union will never request from you.

If someone asks for any of the items below, treat it as a red flag and call us directly.

We will never ask for...

  • Your online banking username or password
  • A verification code sent to your phone
  • Your full debit/credit card number
  • Your debit card PIN
  • Your CVV or expiration date
  • Clicking a link to “verify” a transaction

Scammers may request...

  • “I need your login to verify your account.”
  • “Read me the code you just received.”
  • “Confirm the full card number.”
  • “We need your PIN to stop fraud.”
  • “Read me the three numbers on the back of your card.”
  • “Tap this link to confirm activity.”

What We Do to Protect You

We use advanced security measures, including:

  • Encryption

    Protecting your data during every transaction.

  • Fraud Monitoring

    Detecting unusual activity in real time

  • Secure Authentication

    Multi-layered login protection

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Stay a step ahead.

Know the red flags, and call us before you click, reply, or send money.