What Is NCUA and Why It Matters to You
When you choose an NCUA-insured credit union, you’re not just banking—you’re protecting your hard-earned money. Read why it matters to you.
All Texas Tech Credit Union branches will be closed on Monday, October 12th in observance of Columbus Day.
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Contact UsFraud Prevention
Fraud prevention is about spotting scams early, protecting your personal information, and taking fast action if something feels off.
Pause: Don’t click. Don’t reply. Don’t send money.
Lock: Turn your debit card off in My Cards.
Scammers often rely on urgency, impersonation, and pressure to bypass your normal habits. Best practice: slow down, verify the source using official contact methods, and don’t be afraid to ask questions.
Stopping fraudsters in their tracks is easier if you understand how they operate.
Avoid clicking on suspicious links or attachments.
Create unique passwords and update them regularly.
If someone asks for personal information, confirm their identity through official channels.
Add an extra layer of security to your accounts.
Red Flag Warning Signs
If someone asks for any of the items below, treat it as a red flag and call us directly.
We will never ask for...
Scammers may request...
We will never ask for...
Your online banking username or password
Scammers may request...
“I need your login to verify your account.”
We will never ask for...
A verification code sent to your phone
Scammers may request...
“Read me the code you just received.”
We will never ask for...
Your full debit/credit card number
Scammers may request...
“Confirm the full card number.”
We will never ask for...
Your debit card PIN
Scammers may request...
“We need your PIN to stop fraud.”
We will never ask for...
Your CVV or expiration date
Scammers may request...
“Read me the three numbers on the back of your card.”
We will never ask for...
Clicking a link to “verify” a transaction
Scammers may request...
“Tap this link to confirm activity.”
What We Do to Protect You
Protecting your data during every transaction.
Detecting unusual activity in real time
Multi-layered login protection
When you choose an NCUA-insured credit union, you’re not just banking—you’re protecting your hard-earned money. Read why it matters to you.
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Staying safe starts with staying informed. Knowing how imposter scams work—and the red flags to watch for—can help you stop fraud before it starts.
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As cybercrime becomes increasingly more common, it’s important to protect your online banking account with a strong password that hackers can’t crack.
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