Good things are headed your way!

Exciting things are happening at Texas Tech Credit Union! In our continued efforts to bring you the very best products and services, we are upgrading our current checking and saving account products and introducing a simplified and innovative banking experience.

What Can I Expect?

On June 1st, 2022, all checking accounts automatically upgraded to Spend Accounts, and all savings accounts upgraded to Save Accounts. There are no changes to your account number, card number, automatic payments, or deposits within your existing account(s), so feel free to sit back, relax, and enjoy the new experience!  

How Do I Access the New App?

Starting June 7th at 10 am, iOS users will need to update their Texas Tech Credit Union app if it did not update automatically, and Google Play/Android users will need to delete the old app and download the new app from Google Play Store.

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google-play-badge

After you've updated your app, log in by following the steps below:

1. Enter your current digital banking username and password.
2. Select "Create New Password".
3. Read and accept the disclosure.
4. Verify your identity by entering your username, SSN/TaxID, and Birth Date.
5. Select a delivery method to receive a one-time temporary authentication code. (SMS Text, Email, Voice call)
6. After entering your one-time verification code, you will be prompted to create a new passcode.
7. Verify your contact information.
8. Start banking anytime, anywhere!

Meet Spend & Save Accounts

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Card Hub
Coming Soon

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30,000+ Fee-free ATM Locator

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Get Paid Up To
2 Days Early*

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Credit Scorecard

Say hello to your new simplified and free accounts that include never before offered perks! With this upgrade, you will have access to a 30,000+ fee-free ATM locator, the ability to get paid up to 2 days early*, Card Hub, Credit Scorecard, enhanced Bill Pay, and more! 

What is Card Hub?  
Control your debit card from anywhere!
Including the ability to turn your card on or off from your mobile app.  

What is Credit Scorecard?  
With real-time credit monitoring, stay on top of your credit score and credit report changes. 

Meet Spend        Meet Save

Mark Your Calendar

June01

Accounts Upgraded 
to Spend & Save

June07

Online Banking
Features Available

We have been listening and are pleased to bring you these enhancements.
Please check back here for more updates regarding your account transition and what's to come!

We're Here to Help!

Why Did My App Not Update?

iOS Users: If your app did not update automatically, please visit the App Store to update manually.

Users may still experience issues if their operating system is not up to date. Learn more about how to update your iOS here!

Google Play/Android Users: Your app will not automatically update - to access new features, please delete your current TTCU app and download the new one from the Google Play Store. 

Do I Need To Update My TTCU Mortgage App?

This upgrade will only affect your TTCU mobile banking app. You will not need to update your mortgage app. 

Why Are We Upgrading?

We are upgrading our checking and savings accounts to ensure that we provide our members with the most innovative banking experience. 

With Spend and Save Accounts, you have more benefits and no monthly fees. 

Our new Online Banking platform will include new and enhanced features with more to come. 

What Account Changes Will I Experience?

There will be no changes to your account number, card number, automatic payments, or deposits established within your existing account(s). 

If you are currently enrolled in Bill Pay we will send more information in the coming weeks to your preferred contact method. Updated information will also be available on this page on May 16th. 

 

When Will My Account Upgrade?

You will be able to access your new Spend or Save Account(s) on June 1st, 2022. Online banking features will be available shortly after on June 7th, 2022.  

Will My Bill Pay Be Affected?

Upgrades are coming soon to Bill Pay! Learn more here.

 

When Will I Receive My Last Kasasa Cash Back Rewards and Kasasa Saver Dividend Payment?

Your accounts are eligible to qualify during the month of May.  If your qualifications are met, rewards and interest will be paid on May 31st. 

How Will I Differentiate My Accounts If I Have Multiple Checking and Savings Accounts?

Your account numbers will not change.  While the account names may be called Spend or Save, you can give your accounts a nickname in Online Banking. 

 

Have Additional Questions? 
Reach out to us by using our new Let's Talk feature available in the bottom right corner of every page!

* Direct deposit required. Receiving direct deposit funds up to two days early is dependent on when payment details were provided by the payer.
If your deposit does not arrive early, it will arrive on your scheduled payday.

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