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Sign-On and Email
To sign on to Internet Banking, key in your Log-in ID and your secret Password.
If you have not signed up for Internet Banking with your bank, you will need to get
a Log-in ID and Password from your bank representative.
The Password is cAsE-SEnSitIvE. Make sure you don't accidentally have your
CAPS LOCK on.
The first time you log into the system, you will be asked to change your password.
Select the Submit button when you are ready to sign on.
Notice the "Do you want to change your password?" checkbox. If you are logging into the system
for the first time, you needn't check the box because the system requires a first-time user to
change the password anyway.
3 Strikes and You're Out
If you miskey your Password three times the system will lock you out. This feature is a
security item that helps protect the system, the bank and your data. If this happens to you,
contact your bank representative.
Email Your Financial Institution
When you select the "Email" button that appears in the lower right-hand corner of any Internet
Banking screen, an email window will appear. Use this window to send a message to your
financial institution. The email will not be secure, or encrypted, so you should not include any
sensitive information such as account numbers, passwords, etc. The email will occur in a
separate window from the Internet Banking session; therefore, you can send an email and return
to your secure Internet Banking session without compromising the security of your session.
There are two email templates: one before you've logged in, and one after you log in to the
system. The "From" address will be empty in the first email template because the system has not
yet validated your identity. Type your email address in the "From:" field so your financial
institution can identify the sender. If you select the "Email" button after you have logged in
and the system has verified your identity, the email window will automatically populate the "From:"
field with your email address.
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